Privacy Policy

1. Introduction

Debonair Supper Club ("Debonair," "we," "us," or "our"), located in Orlando, Florida, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our establishment, use our digital platforms, or receive communications from us, including text messages (SMS/MMS).

By providing your phone number or other personal information to Debonair Supper Club, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and date of birth (for age verification and birthday promotions).
• Visit & Transaction Data: Check-in records, reservation details, purchase history, and spend information.
• Communications: Records of SMS messages sent to or received from you, including opt-in and opt-out requests.
• Device & Usage Data: IP address, browser type, and interaction data when you use our digital platforms.
• Identification Information: Government-issued ID details collected for age verification purposes at the door.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To manage reservations, check-ins, and guest services.
• To send transactional SMS messages, including reservation confirmations, reminders, and event updates.
• To send promotional SMS messages about upcoming events, specials, and offers (only with your consent).
• To administer our loyalty program and send tier upgrade notifications.
• To send birthday promotions and personalized offers.
• To comply with legal obligations, including age verification requirements.
• To improve our services and guest experience.

4. SMS / Text Messaging

By providing your mobile phone number to Debonair Supper Club, you expressly consent to receive text messages (SMS/MMS) from us. Message types include:

• Reservation confirmations and reminders
• Event announcements and promotional offers
• Birthday greetings and special promotions
• Loyalty program updates and tier notifications
• Waitlist and capacity notifications

Message Frequency: Message frequency varies based on your activity and preferences. You may receive up to 10 messages per month.

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further messages will be sent. To re-subscribe, reply START.

Help: For help, reply HELP to any message or contact us at [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our business (e.g., SMS delivery platforms, reservation systems, payment processors) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for a minimum of 4 years in compliance with TCPA requirements.

7. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Debonair Supper Club is an age-restricted venue. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: